Oxford Street Surgery
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
IMPORTANT NOTICE TO PATIENTS: CORONAVIRUS
We are very carefully monitoring the situation with regards to the Coronavirus, and are implementing the necessary changes required to ensure that we deliver Primary Care as safely as possible under exceptional circumstances.
- For your protection the practice intends to move to a telephone/video consultation system beginning 16th March 2020. Please call the surgery as normal to book a telephone/video appointment. Appointments will also be available to book online shortly.
- All routine face-to-face appointments that have been booked in advance for on or after 16th March 2020 will be reverted to telephone consultations and a Clinician will telephone those patients on the day of their scheduled appointment. DO NOT come to the Surgery.
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
What to do if you have symptoms
Stay at home for 7 days if you have either:
- a high temperature
- a new continuous cough
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact NHS 111 to tell them you're staying at home.
Read the advice about staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Use the 111 coronavirus service
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
The surgery has wheelchair access to all clinical areas on the ground floor. A patients’ WC is provided near the main waiting area.
NORTH CUMBRIA PRIMARY CARE
You may have heard of some changes being made to the running of Oxford Street Surgery. We would like to explain to you what is happening and why.
Oxford Street Surgery has chosen to be one of the first GP practices to join North Cumbria Primary Care, an initiative designed to safeguard the future of GP services in North Cumbria.
North Cumbria Primary Care is part of the NHS led by GP's and built on co-operative principles with the aim to create a network of great general practices working with healthcare partners, voluntary organisations and the University of Central Lancashire in West Cumbria.
North Cumbria Primary Care is a not for profit organisation which mean that if we make surpluses they will be reinvested in patient care.
There is a national shortage of GP's and the problem of recruitment is worse in remote and rural areas like ours. Part of the problem is that newly qualified doctors prefer not to have the business responsibilities or the expense of owning a GP practice. North Cumbria Primary Care will take on the business responsibilities leaving our GPs to do the job they are good at, effectively treating their patients.
Two practices in Whitehaven have already joined North Cumbria Primary Care. Oxford Street Surgery joined on 1 December 2019, along with another practice in West Cumbria. Other practices in Whitehaven, Workington and Carlisle are due to transfer early in 2020.
We believe that joining North Cumbria Primary Care provides the best solution for our patients, our staff and the long term future of our practice.
We would like to emphasise we are changing how the practice is managed, not what it does. We believe that this represents a very positive opportunity for the patients of Oxford Street Surgery and all the staff who work here.
Please contact your practice manager if you would like any more information about North Cumbria Primary Care or have any particular concerns about your care.
(Site updated 13/03/2020)