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Latest News

Welcome to Oxford Street Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.


Staff Training

We are next closed for staff training on Wednesday 14th March from 1 pm and will re-open on Thursday 15th March at 8:00 am

When our GP practice is closed, patients should call the NHS 111 service by dialling 111. All calls are free from landlines and mobile phones.


When our GP practice is closed, patients should call the NHS 111 service by dialling 111.


All calls are free from landlines and mobile phones.

 What is the NHS 111 service?

  • A simple, free to call, easy to remember three digit number that is available 24 hours a day, 365 days a year.
  • The NHS 111 service directs patients to the service that is best able to meet their needs taking into account their location, the time of day of their call, and the capacity of local services.

When should I use the NHS 111 Service?

  • When it’s not a life threatening situation, and therefore is less urgent than a 999 call.
  • When visiting your own GP isn’t an option, for instance when the GP Practice is shut or you are away from home.
  • When you feel you cannot wait or are simply unsure of which service you require.
  • When you require reassurance about what to do next.

People with communication difficulties or impaired hearing are able to use the NHS 111 service via a textphone by calling 18001 111. Calls are connected to the TextDirect system and the textphone will display messages to let the user what is happening.

Patient Information Leaflet


Patient online access to records

Oxford Street Surgery now offers patients the opportunity to have online access to some parts of their medical record.  This may include information relating to medication, allergies and adverse reactions.  We also offer online access to book and cancel appointments and to order repeat prescriptions.  If you would like to register your interest in patient online services, please ask at reception for a registration form. 



Oxford Street Surgery Patient Access Plan 

Practice contact details                                                   

Practice name: Oxford Street Surgery

Address: 20 Oxford Street, Workington, Cumbria CA14 2AJ

Telephone: 01900 603302




Current online patient services

GP system supplier – Emis Health

GP system version – Emis web



Plan to Meet GMS / PMS 2015-16 Contractual Requirement for Patient Online Service


This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from 31st March 2016.


These dates are subject to the necessary NHS GP systems and software being available to the practice.


This practice currently offers the facility for patients:

  • to book, view, amend, cancel and print appointments online
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patientWe will publicise and promote our online services to our practice’s patients through the practice website, waiting room posters and patient leaflets by 31 March 2016. 


Planned activity




Write up practice policies and ensure staff are made aware of these

Train relevant staff for patient records access, e.g. receptionists

Review any nationally provided support material from RCGP/NHS England

Mar 2016


Publicise online services to patients through posters, leaflets and website.

Commence access to detailed coded information in patients own records for patients who request it

31st March 2016 onwards




Allocation of Named GP

All patients have a named GP who is responsible for their overall care at the practice. If you wish to know who your named GP is please contact the practice after 11 am when the phone lines are less busy. If you have a preference as to which GP that is, the practice will make reasonable efforts to accommodate the request.



GP Earnings All GP practices are required to declare the mean earnings (e.g. average pay)for GPs working to deliver NHS services to patients at each practice.  The average pay for GPs working in Oxford Street Surgery in the last financial year was £63,151 before tax and National Insurance. This is for one full time GP and five part time GPs who worked in the practice for more than six months.



Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website